Fair & transparent
Refund Policy
If a transaction fails on our side, we refund 100% of the INR amount to your original payment method. Refunds are initiated within 3–4 working days.
Non-refundable cases
Network fees, transactions sent to incorrect wallet addresses, or completed transfers are non-refundable.
How to request
Open the failed transaction from your profile and tap "Request refund" — our team responds within 12 hours.
Need help?
Reach us via the channels enabled by your admin (email, chat, or phone).
